General

What age is My Pre-K Box suitable for?

My Pre-K Box is best suited for littles aged 3-5 as we focus on early childhood and pre-kindergarten/beginning of kindergarten level skills. In our grownup guide you will find suggestions on how to modify activities to best suit your little one's level. 

You can also take a peek at some of the skills My Pre-K Box targets at the bottom of the About us page here! 

Due to small parts, My Pre-K Box is not for children under 3. Adult supervision is required at all times.

What's inside My Pre-K Box?

Each month's box will be filled with early childhood educator and mom-created thematic play-based learning. You'll find multiple pre-kindergarten math and literacy games, a craft, and sensory play! You'll also find all the fun learning tools to go with it!  Learn more here.

How is My Pre-K Box developed?

At My Pre-K Box, we use our experience with curriculum writing, along with our background in early childhood and elementary education to carefully design our unique curriculum that can't be found anywhere else!  

We are total dorks for all things early childhood education and love reading up on current research to inform our practices. We focus on standards that are research-proven predictors of future school and kindergarten success.

We're also MOMS! We put our activities to the test against our own active young children to ensure they totally kid-approved! Learn more here.

What are the monthly themes?

We can't spoil the fun by ruining the surprise! 

You will find we do offer sneak peak emails for our subscribers!

All of our themes are carefully selected to be exciting and relevant to your little one!  Expect to see seasonal topics of interest (like leprechauns, sandcastles, snowmen, and witches).

Have a suggestion for an upcoming theme? Drop your suggestions in our suggestion box here! We love hearing from you!

How much does My Pre-K Box cost?

My Pre-K Box offers monthly, 3 month, and 6 month subscription options.

Choose our monthly subscription for $37.95 each month. 

Or save by prepaying for 3 months ($33.95/month) or 6 months ($30.95/month). Learn more here.


*taxes excluded

How many children can play with My Pre-K Box?

My Pre-K Box contains math and literacy games and activities that can typically be shared between two children!

Each box also contains a craft relating to the month's theme! While these can be shared amongst siblings, it can be harder to do.  

To minimize the meltdowns and make your life easy, we are happy to send duplicate crafts for siblings (+$3.25/duplicate craft) at checkout! 

What additional materials will I need to purchase?

It's our goal to make your life EASY! With the exception of common household items you likely already have laying around (things like glue, scissors, bowls, and pencils), we include everything you need for prep-free playing and learning! 

Simply UNWRAP. PLAY. LEARN. 

Can I purchase as a gift?

Absolutely; your gift is sure to impress! Simply select the gift option at checkout.

Subscriptions, including gift subscriptions, auto-renew. 

Want to send the first box in your subscription to your address and the subsequent boxes to the gift recipient's address?  No problem! 

Get set up with your own shipping address, and the first box will ship to you. After you receive the first box, simply log into your account (using the icon at the top right corner of our website) and change the shipping address to the lucky kid's address for the future shipments!  

Where does My Pre-K Box ship?

My Pre-K Box currently ships to the United States. 

Is My Pre-K Box secular or religious?

My Pre-K Box is a secular curriculum. While our themes may relate to a popular American holiday (such as Valentine's Day, Halloween, or Thanksgiving), there is no religious education in our boxes.  

My Pre-K Box focuses on math, STEM, literacy, sensory, fine motor, and art objectives.

How did you develop the materials for My Pre-K Box?

We use the latest research and trends in early childhood education to determine not only which skills to focus on, but also how pre-kindergarteners learn them best.  We combine our expert experience in early childhood education and curriculum writing with our practical MOM experience to deliver the most kid and grownup-friendly activities! Learn more here.

Subscriptions

How do the subscriptions work?

Our subscription plans are perfect for the modern family! 

It's simple.
Prepay now for 1, 3, or 6 months.  Order by the 28th of the month (our cut-off date) and receive the next month's box! We always ship the first week of each new month!

Got a lot going on? We get it! We're here to make your life easy.  We will shoot you an email 3 days before to remind you of your next billing cycle.  

Example Monthly Scenario:
Place initial order on January 27, billed immediately
First week of February, your first box ships
February 27, billed for next month
First week of March, your second box ships

Example 3 Month Prepay Scenario:
Place initial order on January 4, billed immediately
First week of February, March, & April, your prepaid boxes ship
April 4, billed for next 3 months

Example 6 Month Prepay Scenario:
Place initial order on January 20, billed immediately
First week of February, March, April, May, June, & July your prepaid boxes ship
July 20, billed for next 6 months



Pause or cancel your subscription at any time before your next billing cycle by logging into your account at the top of our website.

Have more questions about the cut-off date for ordering? We also address those in our FAQs!

When will My Pre-K Box ship?

Order by the cut-off date of the 28th and My Pre-K Box ships the first week of the new month!

Order after the cut-off date of the 28th, and you'll receive the following month's box as your first shipment.

Here are a couple scenarios for clarity:

Ordering before cut-off date scenario:
Place order on October 27, billed immediately
First week of November, your first box ships!

Ordering after cut-off date scenario:
Place order on October 29, billed immediately
First week of December, your first box ships!
 

Read more about the cut-off date for ordering in our FAQ below.

Will I be notified when My Pre-K Box ships?

Yup! You will receive an email with your tracking information! Be sure we have the right email on file.  You can always update your information by logging into your account at the top of our website.

Can I skip a month while we are on vacation?

Going on vacation? You deserve it! Feel free to pause your subscription for that month! Just be sure to pause it before your auto-renewal date the month before you leave, otherwise you'll still receive the upcoming month's box.

Example: You initially signed up on the 15th. Your subscription auto-renews on the 15th of each month. If you want to skip the month of July, be sure to log into your account to pause by June 14th.

To pause:

Simply log into your customer portal by clicking on the profile icon in the top right corner of our website or by visiting this link directly

From there, you'll see your current subscription(s) listed. Simply click below where it says "Manage." Then click in the bottom right corner where it says "Subscription Settings."

In the Subscription Settings you will see the option to either pause or cancel your subscription.

When can I expect my package?

My Pre-K Box will ship the first week of the month! Shipping times vary slightly, but are generally about 1-3 business days.*  We'll shoot you an email with your tracking number so you can use it hunt down the goods!

To make sure you don't miss the upcoming box, read about the cut-off date (the 28th) in our FAQ!

*Due to COVID-19 you may experience slight delays in shipping times. We ship using USPS.

What does the cut-off date mean?

Great question! Our cut off-date to receive the upcoming box is the 28th. If you sign up before the cut-off date you will receive the next month's box.  If you sign-up after the 28th, you will receive the following shipment as your first box. We are a family business and the cut-off date allows us time to pack the boxes to perfection for you!

Here are two examples to clarify:

Example #1:
You sign-up January 20th, before the cut-off for the upcoming box.
Your first box is shipped the first week of February.

Example #2:
You sign-up January 30th, after the cut-off for the upcoming box.
Your first box is shipped the first business day of March. 

When will I be charged?

You'll be billed on the anniversary of your sign-up. (This is called ad hoc billing!)

Life is crazy, so don't worry! We will shoot you an email 3 days before you're rebilled.

Example Scenario for Monthly Plan: 
Place initial order on August 13th. 
First box is shipped the first week in September. 
Billed on September 13th. 
Next box is shipped the first week in October.

If you’ve subscribed to one of our prepaid plans (helloooooo savings!), you’ll pay once at the time of purchase. After your 3 month or 6 month term is up, your subscription will automatically renew on the term anniversary of your sign-up. 

Example Scenario for 6 Month Prepaid Plan:
Place initial order on August 13. 
6 boxes are shipped the first business day of the month from September-February. 
Billed for next 6 months on February 13th.

If you’re no longer interested in renewing for another term, we'll miss you (but we can still be friends)! Just be sure to cancel before your renewal date. Don't worry, you'll still receive any boxes you've already paid for!

How do I cancel my subscription?

It's easy! Simply log into the customer portal using the link at the top right of our website (or by visiting this link directly)  to pause or cancel your subscription any time before your next billing cycle.  

From there, you'll see your current subscription(s) listed. Simply click below where it says "Manage." Then click in the bottom right corner where it says "Subscription Settings."

In the Subscription Settings you will see the option to either pause or cancel your subscription. 

Note:
Monthly subscriptions must be cancelled before the anniversary of your sign-up.

3 Month and 6 Month prepaid subscriptions are term commitments and we do not offer refunds on these plans. They are automatically renewed after your initial sign-up date (3 or 6 months respectively).  If you wish to cancel your auto-renewal, be sure to do so prior to the end of your term.

If I cancel my 3 or 6 month prepaid plan, will I still receive the boxes I paid for?

Of course! If you cancel your subscription, you are canceling the auto-renewal of a new cycle.  No worries, you'll still receive all of the boxes that you already paid for! 

Can I stop my subscription from renewing automatically?

You’ll just need to cancel your subscription in order to stop the automatic renewal. Simply cancel any time before the anniversary of your initial sign-up. 

Simply log into your customer portal. You can access it by clicking on the profile icon in the top right corner of our website or by visiting this link directly

From there, you'll see your current subscription(s) listed. Simply click below where it says "Manage." Then click in the bottom right corner where it says "Subscription Settings."

In the Subscription Settings you will see the option to either pause or cancel your subscription. 

Just be sure to do this before your renewal date as we do not offer refunds.
 

Return Policy

Do you accept returns?

We are unable to accept returns for any of our products and subscriptions.  We strive to ensure top quality for every box. If you encounter an issue with your box, such as damaged or defective materials, email us at hello@myprekbox.com and we will take good care of you.

Can I return or refund my gift subscription or prepaid subscription?

We do not allow for returns, full or partial, on gift subscriptions or any prepaid subscriptions. Although you may cancel the auto-renewal of a new term, we cannot process refunds.

What happens if the shipment is undeliverable to the address I provide?

Unfortunately we cannot be held responsible for addresses that are submitted incorrectly. Please be sure your shipping address is correct prior to placing an order. A charge of $8.00 will be applied to reship to a different address.  

What happens if I move, but my box shipped to my previous address?

Unfortunately we cannot be held responsible for incorrect addresses. Please be sure we have your correct, most current shipping address on file.  To update your address, simply log in to your account (by clicking on the profile icon on the top right side of our website).  A charge of $8.00 will be applied to reship to a different address.  

Contact us

Didn't find what you are looking for?

Shoot us a note or email us at hello@myprekbox.com and we will be sure to get back to you just as soon as we can!